Account & team
Everything that lives at the workspace level - members, roles, branding, regional defaults.
Workspaces
A workspace owns its data and billing. One person can belong to many workspaces. Switch between them via the workspace popover (top-right).
Each workspace has a paired Sandbox for safe testing. Same members, separate data, no real Stripe / email side-effects.
Members & roles
Team Management → Members shows everyone in the workspace. Invitations expire in 7 days.
Built-in roles:
- super_admin - everything, including delete the workspace.
- admin - all settings + data, can't delete the workspace.
- manager - most data CRUD, no settings.
- user - read + own work only.
Need finer control? Create a Custom role with cherry-picked permissions.
Regional settings
Organization settings → Regional. Set country, currency, locale, date format, fiscal year start, timezone once. Used throughout invoices, PDFs, emails, the dashboard.
Custom branding
Custom Branding sets your primary colour, surface tint, card colour, text and logo. Applied to:
- Dashboard chrome (sidebar, buttons, badges)
- Embedded widgets (Forms) - your colour, not SoftSolz's
- PDFs, hosted pay pages, transactional emails
Audit log
Team Management → Audit. Every mutation is recorded: who did what, when, against what entity. Immutable - even admins can't edit or delete entries.
Security
- 2-factor authentication on the Security page - enable for your account.
- Strong sessions - signing out on any device revokes that session instantly.